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Warranty Info

At Wilderness Outdoor Goods Co., we stand behind the quality of every product we sell. Most of the items available on our website are covered by the manufacturer’s warranty, which varies by brand and product type.

As an authorized retailer for many trusted outdoor and marine brands, we handle all warranty claims directly with the manufacturers to ensure proper coverage and service.

If you experience an issue with a product purchased from our store, please refer to the manufacturer’s warranty policy for details on repair or replacement. You can also contact us, and we’ll be happy to guide you through the process of reaching the appropriate warranty department.

Below are some of the brands we carry that provide manufacturer warranties on their products:

Featured Brands
Coleman, Rapala, 13 Fishing, Garmin, Minn Kota, Daiwa, Bushnell, SOL (Survive Outdoors Longer), Unigear, Camco, Curt, Dometic, Berkley, Plano, Princeton Tec, T-H Marine, and Taylor Made.

For other brands not listed above, please check your product’s packaging or the manufacturer’s website for warranty details.

Need Assistance?
If you need help locating warranty contact information for a specific brand, please reach out to our team at wogco@wildernessoutdoorgoodsco.com, and we’ll be glad to assist you.

 

Warranty FAQ

 

Q: Do you offer a warranty on your products?
All products sold by Wilderness Outdoor Goods Co. are covered by the original manufacturer’s warranty. Each brand has its own warranty terms and process. We work closely with our suppliers to ensure that any warranty issue is handled quickly and fairly.


Q: How do I file a warranty claim?
If you believe your product is defective or covered under warranty, don't hesitate to get in touch with the manufacturer directly. Most brands handle warranty claims through their official websites. You can also reach out to us at wogco@wildernessoutdoorgoodsco.com if you need help finding the correct contact or form.


Q: What is required to process a warranty claim?
You’ll usually need:

  • Proof of purchase (your order confirmation or receipt)

  • The product serial number (if applicable)

  • Photos of the issue or defect


Q: How long does a warranty claim take?
Processing times vary by brand. Most manufacturers review and respond within 7–14 business days after receiving your claim and product details.


Q: Do you replace or repair products directly?
We do not process replacements or repairs ourselves. All warranty services are provided directly by the manufacturer to ensure authenticity and coverage.